Welcome to The Walco! By accessing this website and placing an order, you agree to abide by the following terms and conditions:

Product Offerings: The Walco offers a variety of products, including hoodies, trousers, and other apparel items.

Delivery Time: Our standard delivery time is 15–20 working days from the date of order confirmation. In some cases, delivery may take longer due to location, customs clearance, or unforeseen circumstances.

Order Cancellation: Customers have the right to cancel their order within 24 hours of placing it. To request cancellation, please contact our customer service team at Care@thewalco.com. Orders cannot be cancelled after the 24-hour cancellation window has passed.

Returns & Refunds: We do not offer returns or refunds for change of mind, incorrect size selection, minor color variations, or damage caused after use or washing. Customized or made-to-order items are strictly non-refundable. Refunds will only be issued in cases where the product is damaged, defective, or not received, subject to review and approval by our team. Refund requests must be made within 3 working days of delivery; requests made after this period will not be accepted.

  1. Refund and Return Policy:

    • We strive to provide high-quality products and excellent customer service. If you are not satisfied with your purchase, you may request a refund or exchange within 3 days of receiving the item.
    • To be eligible for a refund or exchange, the item must be unused, unworn, and in its original packaging with all tags attached.
    • Customers are responsible for return shipping costs unless the item received is defective or incorrect.
    • Refunds will be issued to the original payment method within 7–10 business days after we receive the returned item.
    • Please note that personalised or custom-made items are not eligible for return or exchange unless they are defective or damaged upon receipt.
  2. Privacy Policy: We respect your privacy and are committed to protecting your personal information. Please refer to our privacy policy for details on how we collect, use, and disclose your information.
  3. Intellectual Property: All content on this website, including logos, images, and text, is the property of General Clothes Shop and is protected by copyright laws. You may not use or reproduce any content without prior written consent.
  4. Changes to Terms and Conditions: Walco reserves the right to update or modify these terms and conditions at any time without prior notice. By continuing to use this website after changes are made, you agree to be bound by the revised terms.

If you have any questions or concerns regarding these terms and conditions, please contact us at [provide contact information].

Thank you for shopping at the Walco!